Tuesday, 24 February 2009

Dear Wonky BT


Dear British Telecom, please when you send an engineer to my house to install a second line would you ask them to take as much care over presentation as getting the line working. Thanks, yours very wonkily!

This week we've had another phone line installed at home for reasons beyond comprehension. The young engineer was very concerned to take care to get things working as well as possible. However, he was only permitted to surface mount. That means any sockets or cables have to unsightly on the walls, not hidden or nicely recessed. Strange, as the first socket (on the left and also not straight) installed in our house before we moved in was recessed. I can live with that restriction perhaps, but is it unreasonable to expect better care over the position of the socket? I don't expect all engineers to be armed with a spirit level but this is just so clearly off level it's ridiculous.

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